Privacy policy

Privacy policy

We respect the privacy of Users. This privacy policy explains our policies and practices regarding your personal data, how we use it and under what circumstances we may disclose the information to third parties.

Personal data encompasses information that can be employed, either alone or in conjunction with other data we gather or have access to, to confirm your identity, whether directly or indirectly related to you.

This policy is applicable to Hua Xi Company and all of their related entities in Malaysia (referred to in this document as “we”, “us” or “our”) including website,

This Privacy Policy, in conjunction with the Terms and Conditions available on our website, outlines the fundamental regulations and guidelines that govern your website usage. Depending on your specific activities during your visit to our website, you may also need to accept supplementary terms and conditions.

Information collection

This policy encompasses data collection from both online and offline sources, encompassing personal information gathered through diverse channels, such as our website, Hua XI retail stores, third-party applications, social networks, consumer engagement services, point-of-sale interactions, promotional campaigns, contests, and sales and marketing events.

We may gather personal information from you, such as your name, gender, date of birth, address, contact number, and email, in order to establish and verify your identity. Additionally, when you access our website, we automatically collect information about your computer’s hardware and software. This information may encompass your IP address, browser type, access times, and the website addresses that referred you to our site. We use this data for the operation of the website and the services provided on it, as well as to ensure the quality of the services offered through the website.

Purpose of Information Collection

We may, under certain legal requirements, collect your personal information; however, in general, we gather personal information from you (or pertaining to you) for the following purposes: verifying your identity, maintaining your user account, processing your orders, facilitating communication with you, providing you with tailored products, services, or offers for your benefit, enhancing our communication with you, improving your overall experience with us, keeping you informed about our new products, services, discounts, promotions, or upcoming events. Rest assured that any personal information we collect or receive will only be used for the specific purposes for which it was provided.

You have the right to request the deletion of the personal information we have about you at any time. You can do this by sending an email to, and we will take reasonable steps to remove your personal information from our current records. If you opt for the deletion, we will also provide information on how this may affect your use of our site or our products and services. Please note that there might be exceptions to this right for specific legal reasons, and if this applies, we will communicate these exceptions when responding to your request.


We do not store or request your financial information, including credit card numbers used for product or service purchases, as such data is handled by financial institutions with their own privacy policies. If you ever receive an email requesting sensitive personal information, such as credit card details, please refrain from providing this information, as the request may be fraudulent.


For individuals engaging in transactions with Hua Xi Company by purchasing our services or products, we may request additional information, including personal and financial details necessary for processing these transactions. Hua Xi Company will only collect such information as required to fulfill the purpose of the visitor’s interaction with our organizations. We do not share personally-identifying information, except as outlined below. Visitors always have the option to decline providing personally-identifying information, understanding that it may limit their participation in certain website-related activities.

Advertisements displayed on our website may be provided to users through advertising partners who might employ cookies. These cookies enable the ad server to identify your device whenever they serve you an online ad, collecting data about your interactions and those of others who share your device. This data empowers ad networks to serve personalized ads that align with your preferences. Please note that this Privacy Policy pertains to cookie usage by Hua Xi Company and does not extend to cookies employed by advertisers.


To enhance and optimize your online experience, we employ “Cookies” and similar technologies, as well as services offered by third parties. These technologies are used to present tailored content, relevant advertisements, and to store your preferences on your device.

A cookie consists of a small piece of data that a website stores on a visitor’s device, and the visitor’s web browser provides this information to the website each time the visitor returns. We utilize cookies to recognize and monitor visitors, their interactions with and their website preferences. Visitors who prefer not to have cookies stored on their devices can adjust their browser settings to reject cookies before accessing our website. However, it’s important to note that certain features of our website may not function properly without the use of cookies. By continuing to browse our website without modifying your cookie settings, you acknowledge and agree to the use of cookies.

Link to External Site

Our Service may include hyperlinks to websites operated by third parties, which are not under our control. Clicking on such third-party links will redirect you to their respective websites. We strongly recommend that you carefully review the Privacy Policy and terms and conditions of each site you visit.

Please be aware that we do not have any authority over, nor do we take responsibility for, the content, privacy policies, or practices of any third-party websites, products, or services.

Privacy Policy Changes

Hua Xi Company reserved the rights to change or modify the Privacy Policy from time to time in its sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.